Flooding Safety Hazards

If you're a natural gas customer, flooding can create a safety hazard by damaging your furnace or other natural gas heating systems and appliances.

You should take special caution if you're located in an area prone to flooding.

Keep the following in mind to stay prepared:

• Never enter a flooded basement or wade through water in your home because energized outlets, appliances or cords below the water line may pose a hazard. Floodwaters may also shift your gas equipment or appliances, causing stresses to the natural gas piping, possibly resulting in a natural gas leak.
• If flooding is severe and any natural gas equipment has been under water, you should not use it until it's been inspected by a licensed plumber or contractor.
• Do not attempt to place natural gas appliances back in service yourself. A licensed plumber or contractor will check, clean, repair and pressure test all gas pipes, which may have been clogged with mud or debris.
• If water levels were high enough to cover the gas meter, contact us to have your meter and regulator checked for safety before using your gas system. Once your appliances are safe to operate, we will turn your gas service back on and relight appliances.