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Information for Current SCEF Subscribers
How was I selected to participate in SCEF program?
Most customers that are selected for a SCEF subscription are automatically enrolled, meaning you could receive a SCEF subscription even if you didn’t apply to the program. Eversource identifies eligible customers and selects them for enrollment in the program through a modified lottery.
How was my bill credit calculated?
Your bill credit is calculated by multiplying your average monthly electric usage by $0.025/kWh. Your credit is calculated once and stays the same for the entire length of your participation in the program.
How is my bill credit applied to my Eversource bill?
The credit is applied to any past due balances on your electric account and then to any current charges you owe. If you don’t have a past due balance, the credit will reduce your current bill amount.
How can I opt-out of the program?
You can opt-out of the program by emailing SCEFsubscriber@eversource.com or calling 844-726-7573 .
What should I do if I am moving?
If you’re moving within Eversource’s Connecticut service territory, you can take your SCEF subscription with you. Just email SCEFsubscriber@eversource.com or call 844-726-7573 to let us know where you are moving to.
How can I cancel my subscription?
You can cancel your subscription at any time, without penalty, by emailing SCEFsubscriber@eversource.com or calling 844-726-7573.
Key Program Documents and Resources for SCEF Subscribers and Applicants
Documents are in PDF format below unless specified otherwise.
- SCEF customer enrollment program manual
- SCEF subscriber terms and conditions
- SCEF subscriber rider
- SCEF non-feasible solar self-attestation form
- SCEF zero-income affidavit
- SCEF fact sheet
- SCEF overview webinar for state and municipal customers (video)
- SCEF subscriber enrollment form - if you do not want to submit your SCEF application online, you can mail this form to:
Eversource Energy
Attention: SCEF Department
107 Seldon Street
Berlin, CT 06037